Volunteer Questions
In an effort to answer any questions you might have, below is some additional information that you should find helpful.
Schedule of Events
(All events played at TPC Louisiana unless otherwise noted)
Monday, April 20, 2020
Monday Pro-Am 11:00 AM Shotgun Start
Tuesday, April 21, 2020
Professional Practice Rounds, 7:00 AM
Wednesday, April 22, 2020
Wednesday Pro-Am, 7:00-9:00 AM & noon-2:00 PM #1 and #10 Tee Starts
Thursday, April 23, 2020
First Round, 7:00 AM
Golf Channel coverage 2:00 PM-5:00 PM
Friday, April 24, 2020
Second Round, 7:00 AM
Golf Channel coverage 2:00 PM-5:00 PM
Saturday, April 25, 2020
Third Round, 7:30 AM (approximately)
Golf Channel Coverage, Noon-1:30 PM
CBS Network Coverage 2:00 PM-5:00 PM
Live music after the last putt drops at the 19th Hole; open to the public
Sunday, April 26, 2020
Championship Round, 7:30 AM (approximately)
Golf Channel Coverage, Noon-1:30 PM
CBS Network Coverage 2:00 PM-5:00 PM
Live music after the last putt drops at the 19th Hole; open to the public
Tee start times & broadcast times are subject to change.
Volunteer Badge
Your volunteer badge is your ticket. The volunteer badge will give you access to the tournament all week. All volunteers will arrive to the tournament via shuttle bus; in order to get on the shuttle, you must present your badge even when not working.
FIRST AID
First Aid will be provided by LCMC Health, located near the 10th tee. In the event of an accident or injury on the golf course, proceed to the First Aid trailer or contact a gallery marshal or tournament official with a radio and explain the nature of the injury or illness. They will contact First Aid to assist you.
SEVERE WEATHER
The Zurich Classic of New Orleans and the PGA TOUR monitor the weather daily during tournament week. In the event of thunder storms, lightning or other severe weather, “Weather Warning” information will be displayed on the electronic scoreboards around the golf course. When these warnings appear, volunteers are advised to take precautions and seek shelter immediately. The electronic scoreboards will keep spectators advised as to the length of the delay in play; however, in the event of severe weather and lightning, avoid the following areas: bleachers, tall or isolated trees, hill-tops or other high areas, open fields, golf carts, lakes and ponds, metal fences, barricades, hospitality venues, etc.
UNIFORM & DRESS CODE
Your volunteer badge and uniform must be worn at all times while working the tournament; only 2020 Zurich Classic of New Orleans issued uniforms (shirts, caps, visors and bucket hats) are to be worn while working. The desired dress is khaki long pants, however if the temperature is above 90 degrees, we will allow khaki shorts or skirts.
VOLUNTEER VILLAGE
The Volunteer Village will be located across the driving range tee box. The Marshal, Standard Bearers and Walking Scorers trailers will be located in the Village, which will have a lounge area as well as restrooms. If you are scheduled to work and have not received scheduling confirmation from your captain, report to the Volunteer Village for further instructions.
THE FOLLOWING ITEMS ARE PROHIBITED
Radios
Stepstools
Cameras after Wednesday
Stepladders
Signs, banners, flags, etc.
Coolers
Nothing larger than a 6” x 6” bag or purse
MOBILE-DEVICE POLICY
Mobile devices will be permitted on site. Devices MUST be on silent mode, must not disrupt play and must be used in designated areas ONLY. Video recordings are not allowed.
AUTOGRAPH POLICY
The PGA TOUR has established the following guidelines regarding autographs: autograph policy is in effect for official competition rounds only. Players are asked not to sign autographs after the start of their rounds until conclusion, except at their option during periods of suspension of play.
WILL CALL
For those wishing to leave tickets for another individual, Will Call will be located at the Alario Center Baseball Field Lot — 2000 Segnette Blvd. Westwego, LA 70094. Will Call hours will be Wednesday – Sunday 7:00 AM — 4:00 PM.
RECLAIMING CONFISCATED AND LOST & FOUND ITEMS
Confiscated items may be reclaimed, upon your exit, at the security tent located at the front entrance on Lapalco Blvd. until 7:00 PM. After 7:00 PM, items may be picked up the following day. Same applies for lost and found items. Tournament office is not responsible for any unclaimed items after 30 days.
